| ID | A value that uniquely identifies a customer, contextually or personally. Includes device-level identifiers (MAIDs, cookies) and universal or brand-specific identifiers (email, cellphone number, crmID, User ID). This field stores the user’s attributes, like user ID, account ID, and so on. | This category creates an attribute of the typeID. Stores one value per ID; a new value overrides the existing one after ID resolution. (Exception: the No. of IDs feature maintains more than one value.) | Zeotap uses these identifiers to create a Unique Customer ID that captures all other data points within the defined taxonomic groups. |
| User Trait | A specific attribute or characteristic of a customer — demographic (age, gender, location) or psychographic (interests, values, personality traits). Typically collected from website tracking, CRM systems, or third-party providers. | Attribute type Profile. Stores one value per attribute; a new value overrides the existing one after ID resolution. | Zeotap uses this data to build a complete customer profile and to help businesses personalise their interactions with customers based on their unique characteristics and preferences. |
| Event | Any time-stamped interaction between a user and a brand, tied to a Unique Customer ID — e.g. browsing a product page, an in-store purchase, or clicking an ad. Event attributes (event name, timestamp, page name, device type) describe the action. | Attribute type Event. Stores time-series information; new values are appended, not overwritten, after ID resolution. | Zeotap uses when you need a history of behavioural or interaction data, not just the latest state. |
| Consent | Permission granted by a customer to collect and use their personal data for a specific purpose — including type, date, scope, and changes to that consent. | Attribute type Consent. Stores one value per attribute; a new value overrides the existing one after ID resolution. | Zeotap uses this data to comply with data privacy regulations and build customer trust. |
| Marketing Preference | The communication channels and message types a customer has consented to receive — email, SMS, social media, direct mail, etc. Preferences may be self-declared (e.g. via a preference portal) or derived by the brand from prior feedback. | Attribute type Marketing Preference. Stores one value per attribute; a new value overrides the existing one after ID resolution. | Use for channel-level opt-ins that drive campaign targeting and suppression. |
| Product | Information about an item or service a business offers — product name, category, price, and attributes such as color, size, material — captured at the user level. | Attribute type Profile. Currently stores one value per attribute; a new value overrides the existing one after ID resolution. | Zeotap uses this data to help businesses understand the customer’s product preferences, purchase history and to personalise their marketing and sales efforts. This data is also used for inventory management, forecasting and product development. |
| Campaign | A set of marketing activities designed to achieve specific goals, activated across channels like email, social media, and display ads. Includes campaign name, campaign type, target audience, and performance metrics (open rate, CTR, conversions). | Attribute type Event. Like Events, stores time-series information; new values are appended, not overwritten, after ID resolution. | Zeotap uses this data to help businesses understand the effectiveness of their marketing efforts and optimise their future campaigns. |
| ID Metadata | Information about an identifier — such as MAID, cookie, email, or crmID — for example ID priority (primary, secondary, official, personal) or ID status (active, inactive). Must be linked to the corresponding ID’s group name. | Attribute type ID Metadata. Stores one value per ID; a new value overrides the existing one after ID resolution. | Zeotap uses this information for segmentation or at the time of activation. |
| ID Consent | Consent information about an identifier — for example, Email ID Consent. Must be linked to the corresponding ID’s group name. | Attribute type ID Consent. Stores one value per ID value, not per ID attribute — if a user has multiple values under an ID attribute (e.g. three email addresses), each of those values carries its own separate ID Consent value, tied to that specific value’s metadata. A new value overrides the existing one for that particular ID value after ID resolution. | Use when consent applies to a specific identifier rather than the customer as a whole — e.g. tracking opt-in status for one email address rather than the customer’s overall profile. |
| Non-Customer Entity | Data not directly tied to an individual customer but to an associated entity — for example, product catalogues, order data, feed data, campaign data, or account data. | Attribute type Non-Customer Entity. Stores one value at a time; a new value replaces the existing one after ID resolution. | Use for entity-level data that doesn’t belong to a single customer profile, rather than customer attributes themselves. |