> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zeotap.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Add Re-entry Criteria

> Once a user has reached a terminal node or has been eliminated (as they did not meet the workflow conditions), they are considered exited from the workflow. After exiting a workflow, you can control when you want to allow the user to re-enter the same workflow.

<Steps>
  <Step>
    To add re-entry criteria, click **NEXT: DEFINE RE\_ENTRY CRITERIA**.
  </Step>

  <Step>
    Select **Yes** or **No** to decide if you want to allow the user to re-enter the journey/workflow or not.
  </Step>

  <Step>
    Upon choosing **Yes**, specify the re-entry time. This is the time that must elapse before a user can enter that workflow again.

    <Frame>
      <img src="https://mintcdn.com/zeotap/uNvkTzntz_KCWwLF/articles/orchestrate-customer/Storage/orchestrate-customer/create-a-workflow/create-a-workflow-2022-11-09.png?fit=max&auto=format&n=uNvkTzntz_KCWwLF&q=85&s=c8fe6448c1b1f56f3a338574a86ef172" alt="" width="3208" height="604" data-path="articles/orchestrate-customer/Storage/orchestrate-customer/create-a-workflow/create-a-workflow-2022-11-09.png" />
    </Frame>
  </Step>
</Steps>

<Note>
  **Note:**

  You can also define an immediate re-entry criteria for your users. This is useful when you want a user to be activated by a workflow each time that they qualify. To do this:

  * Choose **Yes** for **Allow user to re-enter the journey**?
  * And then mention **0** as the **re-entry time**.

  For example, you want to show a pop-up to a user each time they try abandoning a checkout.Since this flow must work each time a user tries to abandon the checkout, the re-entry criteria must be set to 0.
</Note>

<Note>
  If you need the same user to run through the journey more than once **at the same time** — for example, to forward multiple independent events in parallel — see [Add Concurrent Entry](/articles/orchestrate-customer/add-concurrent-entry). This is a separate, advanced setting that only appears once re-entry is enabled.
</Note>