> ## Documentation Index
> Fetch the complete documentation index at: https://docs.zeotap.com/llms.txt
> Use this file to discover all available pages before exploring further.

# User Roles and Access

> This section explains the user roles and access granted for the various products.

<Note>
  **Note**

  For information about the various roles available in the system with their descriptions, refer [here](/articles/admin-customer/role-descriptions).
</Note>

## Integrate - User Roles and Access

The following table summarises the roles and access levels available for various features on Integrations:

| **Module**                   | **Access - Display Name**                   | **Campaign  Admin** | **Campaign  Manager** | **Campaign  Viewer** | **CDP  Admin** | **CDP  Manager** | **CDP**  **VIEWER** | **Destination  Admin** | **Destination  Viewer** | **Integrations  Admin** | **Integrations  Manager** | **Integrations  Viewer** | **Zeotap  Engineer** | **Zeotap  Manager** | **ZEOTAP  tester** | **ZEOTAP  Viewer** |
| ---------------------------- | ------------------------------------------- | ------------------- | --------------------- | -------------------- | -------------- | ---------------- | ------------------- | ---------------------- | ----------------------- | ----------------------- | ------------------------- | ------------------------ | -------------------- | ------------------- | ------------------ | ------------------ |
| **Integrate > Sources**      | View Sources                                | Y                   | Y                     | Y                    | Y              | Y                | Y                   | N                      | N                       | Y                       | Y                         | Y                        | Y                    | N                   | Y                  | Y                  |
| **Integrate > Sources**      | Create, Pause, Resume,  and Archive Sources | N                   | N                     | N                    | Y              | Y                | N                   | N                      | N                       | Y                       | Y                         | N                        | Y                    | N                   | Y                  | N                  |
| **Integrate > Sources**      | Rename Sources                              | N                   | N                     | N                    | Y              | Y                | N                   | N                      | N                       | Y                       | Y                         | N                        | Y                    | N                   | Y                  | N                  |
| **Integrate > Sources**      | Read and write to GCS                       | N                   | N                     | N                    | Y              | Y                | N                   | N                      | N                       | Y                       | Y                         | N                        | N                    | N                   | Y                  | N                  |
| **Integrate > Destinations** | View Destinations                           | Y                   | Y                     | Y                    | Y              | Y                | Y                   | Y                      | Y                       | Y                       | Y                         | Y                        | Y                    | Y                   | Y                  | Y                  |
| **Integrate > Destinations** | Create and Edit  Destinations               | Y                   | Y                     | N                    | Y              | Y                | N                   | Y                      | N                       | Y                       | Y                         | N                        | Y                    | Y                   | Y                  | N                  |

## Unify - User Roles and Access

The following table summarises the roles and access levels available for various features on Unify:

| **Module**                        | **Access - Display Name**              | **Campaign**  **Admin** | **Campaign**  **Manager** | **Campaign**  **Viewer** | **CDP**  **Admin** | **CDP**  **Manager** | **CDP**  **VIEWER** | **Destination**  **Admin** | **Destination**  **Viewer** | **Integrations**  **Admin** | **Integrations**  **Manager** | **Integrations**  **Viewer** | **Zeotap**  **Engineer** | **Zeotap**  **Manager** | **Zeotap**  **tester** | **ZEOTAP**  **VIEWER** |
| --------------------------------- | -------------------------------------- | ----------------------- | ------------------------- | ------------------------ | ------------------ | -------------------- | ------------------- | -------------------------- | --------------------------- | --------------------------- | ----------------------------- | ---------------------------- | ------------------------ | ----------------------- | ---------------------- | ---------------------- |
| **Unify > Catalogue**             | Create and Edit Catalogue              | N                       | N                         | N                        | Y                  | Y                    | N                   | N                          | N                           | Y                           | Y                             | N                            | Y                        | Y                       | Y                      | N                      |
| **Unify > Catalogue**             | View Catalogue                         | Y                       | Y                         | Y                        | Y                  | Y                    | Y                   | N                          | N                           | Y                           | Y                             | Y                            | Y                        | Y                       | Y                      | Y                      |
| **Unify > Calculated Attributes** | View Calculated Attributes             | Y                       | Y                         | Y                        | Y                  | Y                    | Y                   | N                          | N                           | Y                           | Y                             | Y                            | Y                        | Y                       | Y                      | Y                      |
| **Unify > Calculated Attributes** | Create and Edit Calculated  Attributes | N                       | N                         | N                        | Y                  | Y                    | N                   | N                          | N                           | Y                           | Y                             | N                            | Y                        | Y                       | Y                      | N                      |
| **Unify > ID Strategy**           | View ID Strategy                       | Y                       | Y                         | Y                        | Y                  | Y                    | Y                   | N                          | N                           | Y                           | Y                             | Y                            | Y                        | Y                       | Y                      | Y                      |
| **Unify > ID Strategy**           | Edit ID Strategy                       | N                       | N                         | N                        | Y                  | Y                    | N                   | N                          | N                           | Y                           | Y                             | N                            | Y                        | N                       | Y                      | N                      |

## Segment - User Roles and Access

The following table summarises the roles and access levels available for various features on Segment:

| **Module**              | **Access - Display Name**                    | **Campaign  Admin** | **Campaign  Manager** | **Campaign  Viewer** | **CDP  Admin** | **CDP  Manager** | **CDP**   **VIEWER** | **Destination  Admin** | **Destination  Viewer** | **Integrations  Admin** | **Integrations  Manager** | **Integrations  Viewer** | **Zeotap  Engineer** | **Zeotap  Manager** | **Zeotap**  **Tester** | **ZEOTAP**  **VIEWER** |
| ----------------------- | -------------------------------------------- | ------------------- | --------------------- | -------------------- | -------------- | ---------------- | -------------------- | ---------------------- | ----------------------- | ----------------------- | ------------------------- | ------------------------ | -------------------- | ------------------- | ---------------------- | ---------------------- |
| **Segment > Audiences** | View Audience                                | Y                   | Y                     | Y                    | Y              | Y                | Y                    | N                      | N                       | N                       | N                         | N                        | Y                    | Y                   | Y                      | Y                      |
| **Segment > Audiences** | Create, Edit, Pause, and Duplicate  Audience | Y                   | Y                     | N                    | Y              | Y                | N                    | N                      | N                       | N                       | N                         | N                        | Y                    | Y                   | Y                      | N                      |
| **Segment > Audiences** | Archive Audience                             | Y                   | N                     | N                    | Y              | N                | N                    | N                      | N                       | N                       | N                         | N                        | Y                    | Y                   | Y                      | N                      |
| **Segment > Audiences** | Download Audience                            | Y                   | N                     | N                    | Y              | N                | N                    | N                      | N                       | N                       | N                         | N                        | Y                    | Y                   | Y                      | N                      |
| **Segment > Audiences** | Create Folder                                | Y                   | Y                     | N                    | Y              | Y                | N                    | N                      | N                       | N                       | N                         | N                        | Y                    | Y                   | Y                      | N                      |
| **Segment > Audiences** | Activate Audience                            | Y                   | Y                     | N                    | Y              | Y                | N                    | N                      | N                       | N                       | N                         | N                        | Y                    | Y                   | Y                      | N                      |

## Orchestrate - User Roles and Access

The following table summarises the roles and access levels available for various features on Orchestrate:

| **Module**                 | **Access - Display Name**          | **Campaign  Admin** | **Campaign  Manager** | **Campaign  Viewer** | **CDP  Admin** | **CDP  Manager** | **CDP**  **VIEWER** | **Destination  Admin** | **Destination  Viewer** | **Integrations  Admin** | **Integrations  Manager** | **Integrations  Viewer** | **Zeotap  Engineer** | **Zeotap  Manager** | **ZEOTAP**  **TESTER** | **ZEOTAP**  **VIEWER** |
| -------------------------- | ---------------------------------- | ------------------- | --------------------- | -------------------- | -------------- | ---------------- | ------------------- | ---------------------- | ----------------------- | ----------------------- | ------------------------- | ------------------------ | -------------------- | ------------------- | ---------------------- | ---------------------- |
| **Orchestrate > Journeys** | View Journeys                      | Y                   | Y                     | Y                    | Y              | Y                | Y                   | N                      | N                       | N                       | N                         | N                        | Y                    | Y                   | Y                      | Y                      |
| **Orchestrate > Journeys** | Create, Edit, and Archive Journeys | Y                   | Y                     | N                    | Y              | Y                | N                   | N                      | N                       | N                       | N                         | N                        | Y                    | Y                   | Y                      | N                      |
| **Orchestrate > Journeys** | Delete Journeys                    | Y                   | Y                     | N                    | Y              | Y                | N                   | N                      | N                       | N                       | N                         | N                        | Y                    | N                   | Y                      | N                      |
| **Orchestrate > Journeys** | Pause Journeys                     | Y                   | Y                     | N                    | Y              | Y                | N                   | N                      | N                       | N                       | N                         | N                        | Y                    | N                   | Y                      | N                      |
| **Orchestrate > Journeys** | Resume Journeys                    | Y                   | Y                     | N                    | Y              | Y                | N                   | N                      | N                       | N                       | N                         | N                        | Y                    | Y                   | Y                      | N                      |

## Protect - User Roles and Access

The following table summarises the roles and access levels available for various features on Protect:

| **Module**                 | **Access - Display Name** | **Campaign  Admin** | **Campaign  Manager** | **Campaign  Viewer** | **CDP  Admin** | **CDP  Manager** | **CDP**  **VIEWER** | **Destination  Admin** | **Destination  Viewer** | **Integrations  Admin** | **Integrations  Manager** | **Integrations  Viewer** | **Zeotap  Engineer** | **Zeotap  Manager** | **ZEOTAP**  **TESTER** | **ZEOTAP**  **VIEWER** |
| -------------------------- | ------------------------- | ------------------- | --------------------- | -------------------- | -------------- | ---------------- | ------------------- | ---------------------- | ----------------------- | ----------------------- | ------------------------- | ------------------------ | -------------------- | ------------------- | ---------------------- | ---------------------- |
| **Protect > Consent**      | View Consent              | Y                   | Y                     | Y                    | Y              | Y                | Y                   | N                      | N                       | Y                       | Y                         | Y                        | Y                    | N                   | Y                      | Y                      |
| **Protect > Consent**      | Set up and Edit Consent   | N                   | N                     | N                    | Y              | Y                | N                   | N                      | N                       | Y                       | Y                         | N                        | Y                    | N                   | Y                      | N                      |
| **Protect > Customer 360** | Search and View Users     | N                   | N                     | N                    | Y              | N                | N                   | N                      | N                       | Y                       | N                         | N                        | Y                    | Y                   | Y                      | N                      |
| **Protect > Customer 360** | Delete and Export Users   | N                   | N                     | N                    | Y              | N                | N                   | N                      | N                       | Y                       | N                         | N                        | N                    | N                   | Y                      | N                      |

## Admin - User Roles and Access

The following table summarises the roles and access levels available for various features on Admin:

| **Module** | **Access - Display Name**             | **Super Admin** | **Zeotap Admin** | **Zeotap cft** | **partner** | **admin** | **moderator** | **Viewer** |
| :--------- | :------------------------------------ | :-------------- | :--------------- | :------------- | :---------- | :-------- | :------------ | :--------- |
| **Admin**  | View Organisations                    | Y               | Y                | Y              | Y           | Y         | Y             | Y          |
| **Admin**  | Create, Edit and Delete Organisations | Y               | Y                | N              | N           | Y         | N             | N          |
| **Admin**  | View Users                            | Y               | Y                | Y              | Y           | Y         | Y             | Y          |
| **Admin**  | Edit and Delete Users                 | Y               | Y                | N              | Y           | Y         | N             | N          |
| **Admin**  | Create User                           | Y               | Y                | N              | Y           | Y         | Y             | N          |
| **Admin**  | View Request Access Tab               | Y               | Y                | Y              | Y           | Y         | N             | N          |
| **Admin**  | View Request Access Form              | Y               | Y                | Y              | N           | N         | N             | N          |
| **Admin**  | View Request Access Requests          | N               | N                | N              | Y           | Y         | N             | N          |
| **Admin**  | Edit Own Profile                      | Y               | N                | N              | Y           | Y         | N             | N          |

## Download Users

The **Download Users** feature enables administrators to export a CSV file containing all users and their detailed permission assignments, scoped by organization. This is useful for auditing, compliance reviews, and access management reporting.

### Exporting User Permissions

<Steps>
  <Step>
    Navigate to **Admin > My Users**.
  </Step>

  <Step>
    Click the **Download Users** button in the top-right area of the page.

    <Frame>
      <img src="https://mintcdn.com/zeotap/jexvlHp3stVptnlx/articles/admin-customer/Storage/admin-customer/user-roles-and-access/download-users-button.png?fit=max&auto=format&n=jexvlHp3stVptnlx&q=85&s=8a51d4f1accaee5cee3b6acd21262354" alt="" width="1670" height="878" data-path="articles/admin-customer/Storage/admin-customer/user-roles-and-access/download-users-button.png" />
    </Frame>
  </Step>

  <Step>
    In the modal that appears, choose the export scope:

    * **All Organizations** — Exports users from all organizations. Useful for global audits.
    * **Specific Organization** — Exports users from a selected organization only. A searchable dropdown lets you pick the organization.

    <Frame>
      <img src="https://mintcdn.com/zeotap/jexvlHp3stVptnlx/articles/admin-customer/Storage/admin-customer/user-roles-and-access/choose-organization.png?fit=max&auto=format&n=jexvlHp3stVptnlx&q=85&s=4661d3fe92ec92d8c79101f11d389648" alt="" width="1670" height="878" data-path="articles/admin-customer/Storage/admin-customer/user-roles-and-access/choose-organization.png" />
    </Frame>
  </Step>

  <Step>
    Click **Download** to generate and download the CSV file.
  </Step>
</Steps>

### Exported File

The exported file follows the naming convention `zeotap_users_export_YYYY-MM-DD (N).csv`.

#### Data Structure

Each row in the CSV represents a user. The columns cover identity fields and permission states:

| Column Group               | Fields                                                                                                                 |
| -------------------------- | ---------------------------------------------------------------------------------------------------------------------- |
| **User Identity**          | User Name, Email ID, Admin Portal Access, Last Login Date, Organization                                                |
| **User Role**              | Role Name                                                                                                              |
| **Audience Permissions**   | View Audience, Create/Edit/Move/Duplicate, Archive Audience, Download Audience, Activate Audience, Allow User Deletion |
| **Folder Permissions**     | Create Folder, Create Sub Folder, Delete Folder                                                                        |
| **Catalogue & Attributes** | Catalogue Admin, Calculated Attributes, View Catalogue                                                                 |

Permission values are displayed as **TRUE** or **FALSE** for each user.

<Info>
  Use conditional formatting in your spreadsheet tool to highlight **TRUE** values in green and **FALSE** values in red for a quick visual audit of permission coverage across users.
</Info>

### Best Practices

* **Schedule regular exports** — Download the user permissions CSV at a regular cadence (e.g., monthly) for compliance and audit purposes.
* **Compare over time** — Keep historical exports to track how permissions change over time and identify any unintended permission escalations.
* **Use Specific Organization scoping** — For multi-org deployments, export per organization to keep audit files focused and manageable.
* **Automate reviews** — Use spreadsheet formulas or scripts to flag users with unusual permission combinations (e.g., users with Delete permissions but not Create permissions).
